Terms of service

 

                           Terms & Conditions

Sidqa is a company registered under the Companies Act, 1956, with its registered headquarters at 1089, JLPL, Sec-82, Mohali (Punjab), India – 140306.

By accessing or using www.sidqa.com (“Website”), you agree to be bound by the following Terms & Conditions, including policies incorporated herein by reference. These Terms & Conditions apply to all users of the Website. If you transact on the Website, you shall also be subject to the policies applicable to such transactions.

Definitions

  • “You” / “User” refers to any natural or legal person engaging with Sidqa for the purchase or commissioning of products.

  • “We” / “Us” / “Our” refers to Sidqa and the Website www.sidqa.com.

Sidqa allows users to browse the Website without registration; however, certain services may require account creation. Continued use of the Website signifies acceptance of these Terms & Conditions, as amended from time to time.

Sidqa reserves the right to modify these Terms & Conditions at its discretion without prior notice.

Sizes, Inclusions & Visual Representation

  • All dimensions mentioned in product descriptions or the Standard Dimensions Guide are final and used for pricing and production.

  • Product images are provided for visual guidance only. Scale, proportion, colour tone, or finish may appear different due to lighting, photography, or screen settings.

  • Any décor, accessories, or styling elements shown are for representational purposes unless explicitly stated as included.

  • Customisation of dimensions, finishes, polish, carving depth, fabric, marble, or detailing may attract additional charges, which will be communicated prior to order confirmation.

  • Different materials and finishes may carry different costs; final pricing must always be confirmed before payment.

Design Philosophy: Inspiration vs Replica

Sidqa does not create replicas or exact copies of existing products, irrespective of whether reference images, brand names, or externally sourced designs are shared.

  • Any reference image shared by a client is treated strictly as design inspiration, not as a blueprint for duplication.

  • Each Sidqa piece is an original, handcrafted interpretation, developed in line with Sidqa’s design language, craftsmanship standards, and material approach.

  • Differences in proportion, detailing, carving style, joinery, polish, material behaviour, and overall visual outcome are inherent and intentional.

  • Price point, material availability, scale, and handcraft techniques significantly influence the final outcome. As such, a product inspired by a high-value or luxury reference will naturally differ in execution when produced at a different budget.

  • Sidqa does not guarantee visual, dimensional, or material parity with any external product, brand, or reference.

By placing an order, the client expressly acknowledges and accepts that the final piece will be inspired by, but not identical to, any reference shared.

Fabric & Marble Allowances

  • Fabric Allowance: Fabric cost up to ₹1,500 per meter is included in the base product price. Fabrics exceeding this amount are chargeable separately unless agreed otherwise in writing.

  • Marble Allowance: Marble cost up to ₹1000 per square foot is included where applicable. Any marble selection exceeding this rate will be charged additionally.

  • All upgraded material selections must be approved before procurement.

Fabric & Material Sourcing

All fabrics, marbles, and materials are sourced from third-party suppliers.

If a selected material becomes unavailable or delayed, Sidqa will notify the client and offer suitable alternatives or revised timelines. Such circumstances are beyond Sidqa’s direct control and do not constitute default.

Production & Client Review Process

1. Stage-Wise Updates

Sidqa provides progress images at multiple stages of production, including carpentry, fabrication, polishing, detailing, and final assembly.

Client feedback is limited to the current production stage. Requests requiring reversion to completed stages may be declined or may involve additional time, labour, or material adjustments.

2. Client Response Timelines

Clients are expected to review and respond to shared updates within 24–48 hours. Delays in response may impact production timelines and workflow sequencing.

Handmade Nature & Natural Variations

All Sidqa products are handcrafted. Natural variations of approximately 10–20% in colour tone, carving depth, polish finish, texture, or grain are intrinsic to hand-crafted furniture and are not considered defects.

These variations reflect the individuality of each piece and are integral to the craft process.

Force Majeure

Sidqa shall not be liable for delays or inability to perform obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, governmental actions, strikes, pandemics, or logistics disruptions.

Jurisdiction

All disputes shall be subject to the exclusive jurisdiction of the courts at Mohali, Punjab (India).

Contact

For queries or assistance:
Email: director@sidqa.com
Phone: +91-79735-46525
Address: 1089, JLPL, Sec-82, Mohali – 140307, Punjab, India
Website: www.sidqa.com